Position: Health Promotion Advocate (LADC)
Department: Project Assert
Schedule: Full Time
Project Assert is an Emergency Department based Health Promotion Program dedicated to providing access to preventative services such as the early detection, brief intervention and referral of Boston Medical Center Emergency Department patients with alcohol and other drug related health problems to treatment. The person in this position will serve as a member of Project Assert that provides counseling and advocacy services to patients with alcohol and other drug related health problems. Identifies needs and provides referrals to appropriate services. Collaborates with nursing and physician staff on an ongoing basis as to patient's condition, follow-up needs and relevant information.
ESSENTIAL RESPONSIBILITIES / DUTIES:
- Conducts confidential in-room interviews with patients (including adults, pediatrics and Urgent Care patients) to assess and identify needs for primary care, substance abuse and other preventive services. Assists with pediatric patients and Urgent Care
- Administers Health Needs History (HNH) screening instrument to identified patients in the Adult and Pediatric Emergency Departments.
- Interviews patients with alcohol, tobacco and other substance problems, discusses the process of change, uncovers barriers to care and develops with the patients a workable strategy to effect change.
- Documents in IBEX referral/health education tracking form to HNH. Maintains on paper "proof of referral."
- Acts as a source of information for staff on new trends in the community relating to the use of drugs and substance abuse.
- Arranges placement for appropriate substance abuse treatment, contacts facilities and arranges transportation of both public and private treatment centers i.e. HMOs and Medicaid.
- Provides receiving facility all client documents appropriately maintaining confidentiality.
- Collects data on patients referred to Project Assert.
- Provides assistance with the patient follow-up if a problem develops with the referral.
- Works with Managed Care Counselors and neighborhood health centers to align patients with primary care providers. to align patients with primary care providers.
- Provides age, gender and cultural competent information and educational handouts on the need for preventive services such as clinical breast exams and mammography, and encourages patients to bring these up with their primary care provider.
- Refers patients to community and social service organizations.
- Informs patients of the available benefits such as SSI, free care, veteran's assistance, housing and shelter options.
- Escorts patients to patient financial services and guides them through the process.
- Assists any patient who is referred from an agency and on a walk in basis.
- Collaborates with nursing and physician staff on an ongoing basis as to patient's condition, follow-up needs and other relevant information. Contributes to the discharge plan.
- Attends staff meetings, departmental/unit initiatives, quality improvement projects and committee meetings as assigned and as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and becomes knowledgeable of issues discussed.
- Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best
- possible customer service and patient care may be provided.
- Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals.
- Follows established hospital infection control and safety procedures.
- At all times acts as an ambassador to the community as a representative of Boston Medical Center.
Performs other duties as needed.
Associates degree in human services, psychology or related field ( or an equivalent combination of education plus experience ) required. Bachelor's degree preferred.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Licensed Alcohol Drug Counselor (LADC) required or obtained within one year of employment.
Requires at least two or more years' experience working in human services or related field. Experience working with alcohol and drug related issues/addictions preferred.
At least two or more years experience in substance abuse and health education outreach in an urban setting.
KNOWLEDGE AND SKILLS:
- At least two or more years experience in substance abuse and health education outreach in an urban setting.
Requires knowledge and experience in appropriately matching patients with alcohol, drug and other issues with culturally appropriate resources.
- Requires knowledge and experience in appropriately matching patients with alcohol, drug and other issues with culturally appropriate resources.
- Ability to effectively speak, read, and write English. Additional language skills (beyond that of English) appropriate to the patient population served is very helpful.
- Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations.
- Excellent interpersonal skills to instill confidence and to advocate for patients and their family.
- Ability to communicate effectively the importance of primary care and preventive services and document services provided; to understand and explain available resources and programs, to deal tactfully with others and to establish rapport and maintain harmonious working relationships with persons from varied backgrounds.
- Demonstrated technical competency using hospital computer systems such as Microsoft Office, IDX, SDK and IBEX.
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