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Medical Assistant (Family Medicine)(Roslindale Clinic)

Location: Boston, MA
Post Date: 3/30/2021
Medical Assistant

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Medical Assistant

Department: Roslindale Nursing

Schedule: Full Time - Rotating Days/Evenings

Performs clinic support in both the clinical and administrative areas:

  • In the clinical area the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice participates in the delivery of patient care.
  • In the administrative area the practice assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.
  • Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.

Advanced Clinical Activities:

Chronic wound treatment (e.g. assist in wound graft) MOHS surgery Excisional surgery Laser treatment Cool/Sculpting treatment Other Cosmetic Procedures (e.g. peels, fillers) Urodynamic studies Flow rate/voiding trials Low-dye taping Phototherapy and PUVA.

Clerical Support: Performs all duties associated with an Ambulatory Services Representative, including but not limited to registration, scheduling, and collecting co-payments.

General Duties:

Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served. Orientation of new staff; serves as a resource to float pool staff Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Utilizes hospital's cultural beliefs and RESPECT attributes as the basis for decision making and to support the hospital's mission and goals.


Work requires of HS diploma or GED plus at least one of the following:

  • Successful completion of a medical assistant program or
  • Successful completion of the-second medical-surgical clinical rotation or
  • Equivalent combination of education and healthcare related work experience.
  • Requires at least two years of previous work experience. Experience in clinical setting is preferred.


  • Must pass clinical competency testing.
  • Ability to effectively speak, read, and write English.
  • Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, measures urine output, etc.
  • Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner with patients, general public, staff members, outside agencies, and all other internal and external contacts.
  • Organizational skills to set priorities and efficiently complete assigned work.
  • Ability to accurately interpret and utilize basic medical terminology and abbreviations.
  • Ability to work independently and to make decisions based on department polices and established procedures.
  • Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
  • Must be able to maintain strict protocols of all confidential or sensitive information

Req id: 18190 Apply