Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Community Health Advocate

Department: Family Medicine

Schedule: 40 Hours

Under the supervision of the Program Manager the Community Health Advocate is responsible for providing advocacy problem-solving and case management services to adult patients served by the High Touch, High Trust Program, developing an interdisciplinary service plan based on those identified needs, facilitating access to social service resources and other internal and external resources, monitoring the patient's progress, and problem-solving with patients in role-appropriate ways to both accelerate and enhance access to concrete supports. Responsible for documentation in the electronic medical record and complying with all data entry, data integrity, and data tracking requirements for BMC and funding agencies' contract monitoring reports as required.

Services provided may include: one-on-one work, family work, and/or interdisciplinary group work to meet the program's goals. Community Health Advocates help plan the type and length of support needed in consultation with client, referral source, and MLP partner, and with the Program Manager and PI. This position requires good organizational skills and the ability to work both independently and as part of a team and will require the Community Health Advocate to provide assessments and interventions both in the community as well as on the BMC campus.

Associate's degree ( or equivalent combination of formal education and experience in community health )

May waive experience requirement for candidates with Bachelor's degree or higher.

2-3 years of experience working in a health care or community based organization setting required. Preferable to have undergone CHEC training.

Proficiency in Microsoft Office applications, e-mail, and the internet. Requires ability to research community resources independently.

Knowledge of community, social, mental and health resources, including substance use-related resources.

Empathic understanding of patients and skilled in performing multicultural needs assessments and developing concrete service plans.

Expertise in establishing working relationships with patients, their family, professionals, and the community, including the ability to collaborate with a multidisciplinary health care team.

Computer competency, inclusive of the ability to access and enter data.

Ability to work in a fast paced environment, inclusive of organizational skills, critical thinking, and problem solving abilities.

Effective verbal, written, and interpersonal communication skills to facilitate interactions with various members of the health care team, patients, and their families.

Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served, is preferred (especially Spanish, Portuguese Creole or Haitian Creole)

Ability to drive preferable to be able to efficiently see patients in their home setting, as needed.

Demonstrated flexibility with client's priorities, evolving needs, and goals.

Sensitivity to ethnic, cultural, gender, and sexual orientation diversity; values; beliefs; and behaviors.

Demonstrated critical thinking and problem solving ability.
Req id: 16976 Apply