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Pharmacy Technician III, Outpatient Yawkey Pharmacy (40 hrs, Days-Evenings)

Location: Boston, MA
Post Date: 4/2/2020
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Under the supervision of the Outpatient Operations Coordinator and according to department policies, procedures, and guidelines, the outpatient/retail Technician III is responsible pharmacist/technician training as applicable; return to stock (RTS) and refill calls process maintenance; maintaining, accessing, improving, and control the efficiency of pharmacy automation devices; and other related duties for the purpose of providing high quality patient focused pharmacy services.

Assists the pharmacist in providing effective, appropriate, and safe pharmacy services:

  • Maintains appropriate records and documentation.
  • Maintains all work environments in a clean and orderly fashion.
  • Maintains good telephone communication skills.
  • Ensures all work is checked by a pharmacist.
  • Attends and participates in all appropriate department programs and committees.
  • Remains informed by reading all department communications which includes maintaining a working knowledge of pharmacy protocol, policies and updated procedures.
  • Reports to the pharmacist or their supervisor the finding of malfunctioning equipment, and unsafe working conditions.
  • Maintains a high level of proficiency on systems/applications as related to the outpatient/retail operations; Script-Pro, Innovation-RobotX, RxSafe, PickPoint, QS/1-NRx, and RxASP/Dispill. Also, has above basic proficiency in Microsoft Excel, Power Point, Access, Word, etc.
  • Performs all department required quality assurance responsibilities as assigned.
  • Maintains own professional and specialized competency through continuing education.
  • Ability to work independently.
  • Conforms to hospital standards of conduct so that the best possible customer service and patient care may be provided:
  • Maintains confidentiality at all times.
  • Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes.
  • Provides performance improvement documentation, charts, etc. to support progress and efficiency relating to training programs, automation, systems, etc.
  • Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission.
  • Follows established hospital infection control and safety procedures.
  • Reports to the pharmacist or his/her supervisor the finding of malfunctioning equipment.
  • Must demonstrate annual proficiency to perform tasks relating to the systems and applications within the outpatient pharmacy department.
  • Provides orientation and training for pharmacists, technicians, and students as assigned.
  • As assigned will provide training to Pharmacy Technicians I and II.
  • May be responsible for managing and growing employee prescription capture to meet monthly goals, annual growth and annual targets for the retail and specialty pharmacy population.
  • Performs other duties and projects as needed such as lead QA projects, scheduling and others established by the department director as needed.
  • Must adhere to all of BMC's RESPECT behavioral standards.

JOB REQUIREMENTS

EDUCATION:

Requires a high school diploma or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Must be registered as a Pharmacy Technician with the MA Board of Pharmacy.

Must also have national certification (CPT) from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT)

EXPERIENCE:

Requires four to five years of related experience.

KNOWLEDGE AND SKILLS:

Requires excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills. Must be able perform at a high level in all aspects of outpatient pharmacy operations and must maintain competency in all areas of outpatient pharmacy.

Req ID: 13787

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