The Pharmacy Technician I is an entry-level position and duties are designed to develop a knowledge base and competency level while performing pharmacy functions in the Central Pharmacy, OR areas, and IV rooms. This person must be self-motivating, have a strong work ethic, must support a healthy work environment through his or her actions, and must utilize the hospital values as the basis for decision making in order to facilitate the department's hospital mission.
- Under the direct supervision of a pharmacist, supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services.
- Maintains all required records and documents.  Enters updated information in the computer system.
- Processes prescription orders in a timely manner retrieves, counts, measures and prepares medications, solutions, ointments, and other compounds as directed.  Ensures all work is checked by a pharmacist.
- Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes.  Assist the Pharmacist with all third party transactions including the completion of any paperwork.
- Conducts interpersonal communications with patients, visitors, physicians, and fellow employees in a courteous and friendly manner. Refers patients and visitors to pharmacist or manager on matters requiring their attention.
For In-patient areas:
- Responsible for pick up and delivery of patient specific medication. Delivers medications to appropriate areas in a timely manner so that patients receive the correct medications at the correct time.
- Delivers medications according to Pyxis usage reports and state regulations. Makes appropriate charges to all floors, units, and/or departments. Generates all required reports and fill sheets on a timely basis.
- Assists with drug stock inventory in pharmacy and patient care areas. Fills and delivers items as requisitioned.  Fills and exchanges medications for code carts, as needed.
- Communicates to pharmacists and/or pharmacy manager on malfunctioning equipment and unsafe working conditions.
- Performs related administrative tasks.  Maintains daily / weekly reports and delivers reports as assigned.
- Assists the department with maintaining inventory levels, pulls outdated / recalled merchandise, as directed.
- Maintains own professional and specialized competency,  including the following:
- Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.
- Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature and/or by attending professional meetings.
- Attends and participates in hospital and other management training and development workshops.
- Maintains excellent familiarity with appropriate department policies and procedures, including adhering to the following:
- Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
- Maintains all designated medical information confidential as per established protocols.
- Maintains work environment in a clean and orderly fashion.
- Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
- Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
- Follows established hospital infection control and safety procedures.
Performs other duties as needed
Requires a high school diploma (or State accepted equivalency).
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Must be registered as a Pharmacy Technician with the Massachusetts Board of Pharmacy or have a Massachusetts Pharmacy Intern License.
None required 6 months – 1 year experience preferred.
KNOWLEDGE AND SKILLS:
- Work requires effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others.
- Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability.
- Additional language skills (beyond that of English) appropriate to the patient population served is very helpful.
- Ability to multi-task, prioritize essential tasks and meet deadlines.
- Strong match skills required ability to perform work accurately and pay attention to details, including being able to perform basic mathematical functions (addition, subtraction, multiplication, division, ratios/proportions).
- Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
- Must maintain the required level of competency to perform the essential duties and responsibilities.