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Pharmacy Manager - Inpatient Pharmacy (40 hrs, Days)

Location: Boston, MA
Post Date: 4/2/2020
The Inpatient Pharmacy Manager is one of two pharmacy managers responsible for the day to day operations of the department. This position reports to the Director of Pharmacy (Inpatient) under the Chief Pharmacy Officer. This manager is responsible for supervising a staff of clinical pharmacists and shares in overseeing the work of technicians and operations staff, including, but not limited to supervising productivity, quality and compliance. This manager develops, implements, and supervises processes that ensure quality and safety in the preparation, packaging, delivery and return of sterile and non-sterile medications oversees optimization of automated dispensing, barcoding, and packing systems and adheres to all policies related to handling of controlled substances. This manager is expected to develop goals and strategies for the department to improve patient care and nursing satisfaction, foster employee engagement and create a culture of safety.
  • Requires a minimum of a Bachelor's Degree in Pharmacy from an accredited college of pharmacy. Completion of an accredited residency program in hospital pharmacy or an advanced degree (e.g. PharmD, M.S. or MBA) is preferred.
  • Requires current licensure to practice pharmacy in the State of Massachusetts at the start of employment.
  • Work requires at least 5 years pharmacy experience in an acute care hospital setting with demonstrated leadership skills and experience.
  • Comprehensive understanding of procedures, systems, technology, and equipment used by pharmacists and technicians in the inpatient pharmacy setting as well as a high level of proficiency in performing these duties and responsibilities.
  • High level of analytical ability to evaluate and improve current pharmacy services and procedures by gathering data from a wide variety of sources using quality improvement methodology (e.g. LEAN, IHI Model for Improvement frameworks).
  • Organizational and personnel management skills to function as a role model and to foster a team-oriented approach to operations.
  • High level of interpersonal skills to effectively communicate within pharmacy team and with other hospital healthcare personnel, work cooperatively and collaboratively to resolve problems, and display leadership within and outside of the department.
  • Must be receptive to feedback, demonstrate strong listening skills, and possess enthusiasm for engaging employees to contribute positively to the workplace. 
  • This person must be self-motivating, have a strong work ethic and must have the ability to proactively identify issues or opportunities that require improvement, and a demonstrated track record of leading, implementing, and sustaining change.
  • Requires ability to problem solve when resources are stretched or scarce, and flexibility to create alternative plans as needed.
  • Must possess and exhibit process improvement skills and acumen.
  • Knowledge of regulatory and compliance standards related to hospital pharmacy operations and medication safety and security is required.
  • High level of proficiency with standard software used in healthcare office setting (i.e. MS Word, Excel, Access, etc). Experience with pharmacy databases and systems (such as EPIC and Pyxis) are a plus. 
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