Supervisor, Patient Access Services-Overnight, Full Time
Location: Boston, MA
Post Date: 4/2/2020
Reporting to the Manager of Patient Access Services, the Team Coordinator plans, supervises, coordinates and directs the day to day operations of the registration, admitting and inpatient financial staff. Ensures that the department meets their standard for performance and service to patients; resolves all operational issues related to census, registration, admissions and financial clearance.Requires completion of an Associate's Degree in Business (or equivalent combination of education and related experience).
In addition to above, requires at least 3 years of admitting, registration or financial counseling experience and complete knowledge of third party payer requirements and federal and state regulations.
Supervisory experience preferred.
Must possess superior customer service and communication skills and the ability to communicate effectively and positively at all times.
Knowledge of the principles and techniques of management and supervision.
Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Outlook) and web browsers. Ability to analyze data and other information utilizing and maintaining spreadsheets and databases.
Ability to prepare written reports, studies and recommendations.
Ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example.